Privacy Policy

1. Information We Collect

Information you provide to us

When you fill out a contact form, call us, or send an email, you may provide your name, phone number, email address, home address, and a description of your project. We use this information only to respond to your inquiry and to fulfill the services you request.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies and is used to understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files stored on your device - to remember your preferences and analyze traffic. Most browsers allow you to refuse cookies or delete them at any time. Disabling cookies may affect some functionality of the site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and complete services you request
• Communicate about your project, including follow-up messages
• Improve our website and understand how visitors find us
• Comply with legal obligations

We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We may share information with third-party vendors who help us operate our website or run our business (for example, our contact form provider or analytics service). These vendors are permitted to use your information only as necessary to provide services to us.
• Legal requirements: We may disclose your information if required by law or in response to a valid legal request from a government authority.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including completing your project, resolving disputes, and meeting legal and regulatory obligations. When information is no longer needed, we securely delete or de-identify it. Contact form submissions and project records are generally retained for up to 7 years to comply with applicable business recordkeeping requirements.

5. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we have collected about you and how it is used
• The right to request deletion of your personal information, subject to certain exceptions
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us using the information in Section 8 below. We will respond to verifiable requests within the timeframe required by applicable law.

6. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. We encourage you to review this page periodically to stay informed about how we protect your information.